We’re aware that some customers are experiencing difficulties when trying to ring our main Customer Service line (03 9800 5600).
The issue appears to be restricted only to those calling from certain landlines.
As a possible workaround, we recommend calling from a mobile phone. Alternatively, you can use our contact form to reach us.
Unfortunately the issue is outside of our control. Rest assured technicians are working to rectify the problem as soon as possible. We apologise for any inconvenience caused.